Effective Date: 24/07/2025

1. Information We Collect

We may collect and process:
☑ Personal Data

  • Contact details (name, phone, email, address)

  • Payment information (mobile money #, bank details)

  • Farmer/business profiles (crop types, farm size)

☑ Non-Personal Data

  • Browser/device information

  • Website usage statistics (via cookies)

2. How We Use Your Information

✔ To process orders and deliver farm inputs
✔ To provide technical support for products
✔ To send agricultural tips/offers (opt-out available)
✔ To improve our services and website

3. Data Sharing & Disclosure

We do not sell your data. Limited sharing occurs with:
✓ Payment processors (MTN Mobile Money, banks)
✓ Logistics partners (for delivery)
✓ Government agencies (where legally required)

4. Data Storage & Security

  • All data is stored on secure servers in Cameroon

  • Payment details are encrypted and processed through PCI-compliant gateways

  • Regular security audits conducted

5. Your Rights

You have the right to:
✓ Access your personal data we hold
✓ Request correction of inaccurate information
✓ Delete your account data (excluding transaction records)
✓ Withdraw consent for marketing communications

6. Cookies & Tracking

Our website uses essential cookies for:

  • Remembering cart items

  • Analyzing website traffic (Google Analytics)

  • You can disable cookies in browser settings

7. Policy Updates

We may update this policy; changes will be posted on our website with a new effective date.

8. Contact Us

For data requests or concerns:
📞 +237 686 838 890 / 6 73 027 492
info@agroecosarl.com
📍 Nkoteng,  Yaounde