Last Updated: 24/07/2025
1. Definitions
“Company”, “We”, “Us”: Agro Eco Sarl, registered in Cameroon.
“Customer”: Any person/entity purchasing goods/services.
“Goods”: Farming inputs (seeds, fertilizers, tools, etc.).
“Services”: Farming labor, consulting, or installation.
2. Order Acceptance & Pricing
Prices are in XAF and subject to change without notice.
Orders are binding only after written confirmation from Agro Eco Sarl.
Bulk order discounts require minimum quantities (specified in quotes).
3. Payment Terms
Methods: Mobile money (MTN, Orange), bank transfer, or cash on delivery (COD).
Invoices are payable within 7 days unless otherwise agreed.
Late payments incur 1.5% monthly interest.
4. Delivery & Shipping
Free shipping applies only to orders over X XAF within Cameroon.
Delivery times are estimates; delays due to weather, strikes, or logistics are not our liability.
Customers must inspect goods upon delivery and report damages within 48 hours.
5. Returns & Refunds
Free returns within 14 days for unused, unopened goods with original packaging.
Perishable items (seeds, organic fertilizers) are non-refundable unless defective.
Refunds processed within 10 business days via original payment method.
6. Warranties & Liability
Seeds guaranteed to meet 90% germination rate if stored/stored per our guidelines.
No warranty for misuse (e.g., incorrect fertilizer application).
Maximum liability = order value; excludes indirect damages (lost crops, profits).
7. Farming Services
Labor/services must be booked 72 hours in advance.
Customer must provide safe worksite access; hazardous conditions may void service agreements.
8. Data Privacy
Customer data (orders, contact info) is stored securely and never sold to third parties.
By submitting forms, customers consent to order-related communications.
9. Governing Law
These terms are governed by Cameroonian law. Disputes resolved in Nkoteng, Yaounde courts.
10. Amendments
Agro Eco Sarl may update these terms; customers will be notified via email/website banners.